Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR
Core
Lead enterprise-scale retail technology engagements as a trusted advisor, translating business objectives into scalable solutions for clients.
Role type
Senior Technical Business Analyst and Customer Product Owner
Builds
Enterprise retail technology solutions and Point of Sale (POS) systems
Domain
Retail industry, Point of Sale (POS) systems
Deliverable
product features
Required skills
Requirements analysis, backlog management, stakeholder engagement, Agile methodologies, process improvement, test case review, scope management, mentorship
Preferred skills
Deep domain expertise in retail POS systems, ability to lead without direct authority
Technologies
Toshiba systems, test systems
Responsibilities
Lead large, complex customer engagements ensuring business requirements are clear and achievable; Analyze client business requirements to determine the best approach to meeting needs; Conduct interviews, surveys, and workshops to gather understanding of business needs; Define and document project scope using artifacts and client information; Analyze and document highly complex requirements including edge cases; Oversee and review work performed by other Business Analysts; Manage a client's backlog as a lead project BA; Support the development team during the build phase; Review and approve test cases and scenarios; Manage scope by identifying and calling out scope changes; Lead major process improvement of the BA team through mentorship and best practices definition.
Seniority
Senior, hands-on IC with leadership and mentorship responsibilities