Account Manager
Core
Primary liaison between clients and internal teams to oversee planning, coordination, and delivery of PR and communications projects.
Role type
Account Manager
Builds
Communications projects for government parastatals, NGOs, and mission-driven organizations
Domain
Public Relations / Government & Non-Profit
Deliverable
product features
Required skills
Project scoping and planning, Budget oversight, Stakeholder management, Risk anticipation, Performance reporting, Upselling
Preferred skills
Experience with government or NGO clients
Technologies
Trello, Asana, Monday.com
Responsibilities
Manage day-to-day client communication and expectations, Lead project scoping and planning including timelines and budgets, Coordinate internal teams to ensure timely output, Track progress against KPIs and prepare status reports, Anticipate risks and address roadblocks, Maintain budget oversight and manage project spend, Identify upselling opportunities, Represent the agency in client meetings and presentations
