AI Developer - H&L
Core
Design, deploy, and improve AI agents and agentic workflows to automate routine operational work in Support, Sales, and internal processes.
Role type
Senior AI Automation Engineer (Agentic Workflows)
Builds
AI agents, multi-step workflows, and automation integrations for CRM, ERP, and internal tools.
Domain
B2B Software / AI Automation / Operational Efficiency
Deliverable
production ML models | product features
Required skills
AI agent design, workflow orchestration, LLM integration, API integration, systems thinking, stakeholder collaboration, rapid prototyping, quality evaluation
Preferred skills
Experience in hospitality/retail/vertical SaaS, PDLC automation, analytics reporting
Technologies
LLMs, agent frameworks, CRM, ERP, Jira, Confluence, GitHub, SaaS platforms
Responsibilities
Design and deploy AI agents for support triage and internal workflows; Redesign business processes to shift rules-based tasks to AI; Establish monitoring, fallback logic, and human review mechanisms; Partner with functional leaders to drive adoption and measure operational value.
Seniority
Senior, hands-on IC
