Senior Software Engineer, Backend (Taiwan)
Core
Building scalable backend services, APIs, and distributed systems that power AI-driven customer engagement products.
Role type
Senior Full-Stack Engineer (Backend focus)
Builds
AI-powered capabilities for contact center agents including knowledge-grounded assistance and intelligent task automation
Domain
AI / Customer Experience / Contact Center
Deliverable
production ML models | product features | infrastructure
Required skills
Go, Python, RESTful API design, Elasticsearch, distributed systems, microservices, cloud platforms, system performance optimization, code review, architecture design
Preferred skills
mentoring, knowledge sharing, cross-functional collaboration
Technologies
Go, Python, Elasticsearch
Responsibilities
Design and build scalable backend services and distributed systems; Partner with ML engineers and product teams to deliver end-to-end experiences; Own reliability and performance of production systems; Write clean, tested code; Participate in architecture discussions and CI/CD; Design secure, resilient services; Evolve system architecture for efficiency; Drive technical decisions and mentor team members
