Unit Coordinator, 3West IMCU, 40 Hours (Days)
Core
Provides clerical, customer relations, and support services to patients, families, and healthcare teams in an Intensive Medical Care Unit (IMCU), ensuring timely information and operational support.
Role type
Unit Coordinator (Clerical & Patient Support)
Builds
Operational support for patient care delivery, administrative workflows, and unit logistics
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Patient communication, clerical data entry, appointment scheduling, medical record management, telephone triage, inventory management, emergency response coordination
Preferred skills
Experience with hospital information systems (SCM, SDK, GE), knowledge of discharge processes, ability to coordinate patient transport
Technologies
SCM, SDK, GE, manual/computer programs/terminal
Responsibilities
Greet and direct patients, families, and visitors; coordinate front desk and office support services; manage patient call lights and triage calls; maintain accurate medical records and chart documentation; schedule appointments and coordinate patient transport; monitor healthcare software systems for discharge orders; ensure unit environment safety and supply stock.
Seniority
Entry to Mid-level, hands-on operational support