Software Engineering Manager - Intercom
Core
Lead a small, dynamic team building intelligent cloud-managed Intercom systems with rich video and 2-way audio capabilities.
Role type
Software Engineering Manager (Intercom Product Line)
Builds
Cloud-managed Intercom systems for video security and access control
Domain
Physical AI / Video Security / Enterprise SaaS
Deliverable
product features
Required skills
Team leadership and hiring, Technical architecture review, Backend and frontend development, Agile software development, Server-side frameworks, Database systems, Product-first mindset
Preferred skills
Experience scaling products 10x, Mentorship of tech leads, Enterprise SaaS domain knowledge
Technologies
Server-side frameworks, Database systems
Responsibilities
Define roadmap and strategy for new markets, Provide technical leadership through architecture reviews, Mentor high-performing engineers, Collaborate with Product and Design to shape customer solutions, Execute goals and priorities with other engineering leaders
Seniority
Manager, hands-on IC with people leadership
