Senior Software Engineer
Core
Building back-end and front-end systems for a high-scale AI customer support platform serving tens of millions of users daily.
Role type
Senior Software Engineer (Full Stack)
Builds
Robust SaaS platform components including messenger composers, rule matching, deliverability, security, and app availability.
Domain
Customer Support / SaaS / AI
Deliverable
production ML models | product features | infrastructure
Required skills
Ruby, Distributed systems, Technical architecture, Cross-functional collaboration, Mentoring
Preferred skills
SaaS product experience, AWS, Machine learning
Technologies
Ruby, AWS
Responsibilities
Develop technical plans and contribute to technical architecture, Write Ruby code for backend infrastructure, Ship features to production rapidly, Mentor other engineers and interview candidates.
Seniority
Senior, hands-on IC with mentorship
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
