Retail Store Leader – Tech, Sales, People
Core
Lead, coach, and develop a retail team to drive sales performance and deliver exceptional customer service in a technology retail store.
Role type
Senior IC retail store manager
Builds
Physical retail store operations and customer experiences
Domain
Retail / Consumer Electronics / Telecommunications
Deliverable
product features
Required skills
Team leadership and coaching, Sales performance management, Customer engagement, Operational management, Accountability and performance improvement, Technology adaptability
Preferred skills
Experience in telco, electronics, fashion, or specialty retail, Commercial mindset
Responsibilities
Lead, coach, and develop team members to perform at their best; Drive sales performance and manage KPIs; Lead from the front in customer interactions; Build a positive and performance-focused store culture; Coach team members in sales, product knowledge, and operational standards; Manage day-to-day store operations including merchandising, stock, cash, and security; Collaborate with Area Manager and Head Office to deliver results.
Seniority
Senior, hands-on IC