Senior Technical Operations Engineer
Core
Senior Technical Operations Engineer ensuring stability, reliability, and performance of mission-critical transportation systems by diagnosing complex software defects and configuration issues.
Role type
Senior hands-on IC Technical Operations Engineer
Builds
Production systems for transportation and defense capabilities
Domain
Transportation technology / Defense systems
Required skills
Root cause analysis, incident management, configuration management, log analysis, performance tuning, SQL querying, Kafka, system architecture understanding, cross-functional collaboration
Preferred skills
Reliability engineering, observability, automation, high-availability architectures, disaster recovery, capacity planning
Technologies
Kafka, Oracle/SQL, monitoring tools
Responsibilities
Lead investigation and resolution of high-impact software defects and configuration issues; Perform deep-dive root cause analysis across application, infrastructure, and integration layers; Maintain system stability through proactive monitoring and configuration management; Develop and maintain operational documentation including runbooks and incident response procedures; Interface with customers and vendors to resolve escalated issues.
Seniority
Senior, hands-on IC
