Senior Specialist I, Spares Account Management
Core
Own the end-to-end spare parts experience for assigned customers in Southeast Asia, ensuring parts availability to keep operations moving.
Role type
Senior Specialist I, Spares Account Management
Builds
Spare parts inventory, order fulfillment, and service-level performance for semiconductor equipment customers.
Domain
Semiconductor equipment / Aftermarket service / Supply Chain
Required skills
Demand planning, Inventory management, Order fulfillment, Logistics coordination, Customer relationship management, Forecasting, Supply chain risk management, SAP proficiency, Data analysis, Commercial awareness
Preferred skills
Semiconductor equipment experience, Consignment inventory management, Process digitalization, Southeast Asian languages
Technologies
SAP, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Lead demand and inventory planning to improve parts availability and reduce excess stock. Coordinate regional and global teams to resolve constraints and deliver on commitments. Drive reliable order fulfillment including urgent expedites and backorders. Lead operational escalations and recovery for service challenges. Turn performance data into meaningful conversations through regular business reviews. Drive continuous improvement and digitalization across spare parts processes.
Seniority
Senior, hands-on IC
