[Internship] SAP/4 HANA Operations & Incident Management (F/M)
Core
Support the SAP S/4 HANA Procurement team during post-implementation by managing user incidents, analyzing errors, and ensuring timely resolution.
Role type
Intern, SAP Operations & Incident Management
Builds
Operational support for S/4 HANA Procurement processes
Domain
Automotive, Finance & Control, SAP
Deliverable
dashboards & analysis
Required skills
Excel (pivot tables, VLOOKUP, XLOOKUP), Incident management, Root-cause analysis, Process optimization
Preferred skills
Knowledge of SAP S/4 HANA, ServiceNow, JIRA
Technologies
SAP S/4 HANA, ServiceNow, JIRA
Responsibilities
Monitor and analyze daily incidents logged in ServiceNow or JIRA; Perform corrective actions for procurement support issues; Report incident volumes and response times; Propose process or system optimizations to prevent future incidents.
Seniority
Intern
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