Conseiller Clientèle sinistre auto (H/F)
Core
Managing auto insurance claims from start to finish for individual and professional clients, coordinating with insurers, commercial networks, and customer centers.
Role type
Claims advisor (auto insurance)
Builds
Insurance claim resolutions and customer service interactions
Domain
Automotive finance and insurance
Deliverable
client delivery
Required skills
Insurance domain knowledge, claim management, customer communication, stakeholder coordination, problem-solving
Preferred skills
Empathy, autonomy, proactive service mindset
Responsibilities
Answering client calls and analyzing requests, managing insurance claims end-to-end, coordinating with insurers and internal networks
Seniority
Mid-level, experienced IC
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