Data Center Technician Manager
Core
First-line people manager responsible for day-to-day operational performance, scheduling, and development of DC Technician and DC Facilities Engineering staff at the site.
Role type
First-line manager (Data Center Operations)
Builds
Operational stability and team capability for data center technician and facilities engineering functions
Domain
Data Center Operations / Physical Infrastructure
Deliverable
physical/clinical work
Required skills
First-line management, shift scheduling, performance management, incident escalation, vendor management, technical training, hiring, safety compliance
Preferred skills
Deep technical credibility in data center technician operations or facilities engineering, cross-disciplinary understanding
Technologies
None stated
Responsibilities
Assign shift coverage and balance workloads, conduct one-on-one meetings and manage performance, own shift handoff quality, serve as on-site operational escalation authority, manage vendor and contractor activity, drive technical training and development, lead hiring activities, maintain team culture and address conduct concerns
Seniority
First-line manager, hands-on operational authority
