Data Center Technician Manager
Core
Manage day-to-day operations and development of DC Technician and DC Facilities Engineering staff at a data center site.
Role type
First-line people manager for data center technical teams
Builds
Operational stability and team capability for data center infrastructure
Domain
Data Center Operations / Facilities Engineering
Required skills
First-line management, shift scheduling, performance management, incident escalation, vendor management, technical training, hiring, safety compliance
Preferred skills
Cross-disciplinary understanding of technician and facilities engineering, operational reporting, change control procedures
Technologies
None explicitly listed
Responsibilities
Assign shift coverage and balance workloads, conduct one-on-one meetings and manage performance, ensure shift handoff quality, serve as on-site escalation authority during incidents, manage vendor and contractor activity, drive technical training, lead hiring activities, maintain team culture and address conduct issues
Seniority
First-line manager, hands-on leadership