Customer Support Executive
Hybrid
Core
Manage tenant applications from start to finish by gathering references, assessing financial suitability, and making recommendations to letting agents.
Role type
Customer Support Executive (Tenant Referencing)
Builds
Tenant reference reports and suitability assessments for rental properties
Domain
Real Estate / Property Management
Required skills
Phone communication, reference chasing, document assessment, financial suitability analysis, report compilation, target management
Responsibilities
Managing tenant applications from start to finish, making and receiving calls to gather information, chasing references by email and phone, assessing documents and references, guiding tenants through the referencing process, compiling final reports, hitting targets for turnaround times and completed reports