Senior Consultant - MedTech QMS Complaints
Core
Lead MedTech Complaints implementations and guide the transformation of customers' Complaints Management processes and technology for Veeva's Quality Management solutions.
Role type
Senior MedTech Quality Management Consultant (Complaints)
Builds
QMS implementations and customer adoption roadmaps for Vault
Domain
Life Sciences / MedTech / Quality Management Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
GMP Systems ownership, Complaints Management (Medical Device), FDA/EU MDR/IVDR regulatory knowledge, CAPA/Risk Management process understanding, ISO 13485/14971 compliance, SaaS/GxP principles, Data/Content Management applications
Preferred skills
Veeva Vault implementation, Management Consulting, Change Management, Field Action/Product Return, Clinical Medical Device/Biologics/SaMD
Technologies
Vault
Responsibilities
Review and analyze customer business processes to identify gaps and requirements, Lead QMS Complaints implementation workstreams, Function as primary customer liaison, Develop customer adoption and enhancement roadmaps, Guide customers in adopting Vault and industry best practices
Seniority
Senior, hands-on IC
