Donor Support & Supporter Care Opportunities
Core
Delivering exceptional supporter experiences and managing fundraising administration for not-for-profit organizations.
Role type
Donor Support & Fundraising Administration Specialist
Builds
Donor relationships, fundraising databases, and supporter communications
Domain
Not-for-profit / Charity / Fundraising
Deliverable
client delivery
Required skills
Donor relationship management, fundraising database administration, customer service, data entry, reporting, transaction processing
Preferred skills
Raiser's Edge, Salesforce, multi-priority management
Responsibilities
Responding to donor enquiries via phone and email, processing donations and fundraising transactions, maintaining donor records and database integrity, managing acknowledgements and receipts, supporting fundraising campaigns, handling data entry and reporting
Seniority
Mid-level, hands-on IC