Clinic Coordinator – Dental 99 Monash
Core
Manage the full patient experience and operational hub of a tech-driven dental clinic, handling live chat, scheduling, and performance reporting.
Role type
Clinic Coordinator (Practice Management)
Builds
Patient appointment flow and clinic operational efficiency
Domain
Healthcare / Dentistry
Required skills
Practice management, live chat support, revenue tracking, appointment scheduling, team coordination, patient record management, process improvement, digital tools proficiency, budget management
Preferred skills
Dental or healthcare experience, problem-solving, fast-paced environment adaptability
Responsibilities
Manage patient journey from digital touchpoint to checkout, respond to live chat enquiries, track revenue and manage budgets, optimize appointment calendar, coordinate clinical team, maintain patient records, improve clinic workflows
Seniority
Mid-level, hands-on operational role