Customer Service All Rounder
Core
Casual Customer Service Representative supporting vehicle handovers, sales, and branch operations for campervan and motorhome rentals.
Role type
Casual Customer Service Representative (All Rounder)
Builds
Rental vehicle fleet operations and customer experiences
Domain
Tourism / Vehicle Rental
Deliverable
product features
Required skills
face-to-face customer service, vehicle handover procedures, sales support, conflict resolution, computer systems proficiency, multitasking, attention to detail
Preferred skills
rental vehicle experience, vehicle detailing, minor domestic repairs
Responsibilities
Welcome customers and answer questions, dispatch and return campervans/motorhomes with safety checks, support rental sales and ancillary products, perform vehicle detailing and linen laundry, liaise with external service providers
Seniority
Entry-level / Casual