Senior Manager, Product Success, T:0
Core
Architect customer operational success for an AI-native autonomous accounting platform, translating complex accounting policies into automated logic and driving platform adoption.
Role type
Senior Manager, Product Success (0-1 builder role)
Builds
Deployment playbooks, autonomous accounting systems, and customer success frameworks
Domain
Financial Technology (Fintech) / AI / Accounting
Deliverable
production ML models
Required skills
Technical accounting fluency (ASC 606, ERPs), AI agent configuration and optimization, customer success strategy, cross-functional product partnership, stakeholder management, data analytics
Preferred skills
CPA license, Big 4 auditing experience, advanced data platform navigation
Technologies
AI agents, autonomous systems, analytics platforms
Responsibilities
Configure and tune AI financial agents to map customer business rules; Develop onboarding strategies and playbooks to accelerate Time to Value; Partner with Product and Engineering to integrate customer voice into workflows; Track usage and identify expansion triggers to drive long-term adoption
Seniority
Senior Manager, hands-on IC
