Shift Manager
Core
Deliver unforgettable guest experiences and drive sales in a competitive socialising venue.
Role type
Shift Manager (Hospitality/Entertainment)
Builds
Guest experiences, sales revenue, venue operations
Domain
Hospitality / Entertainment
Required skills
Customer service, hospitality or retail experience, upselling, product knowledge, safety and compliance procedures, team coordination, venue stocking
Preferred skills
Energy, enthusiasm, positivity, ability to interact with diverse guests (teens, kids, adults), valid RSA and WWCC
Technologies
None stated
Responsibilities
Create and deliver unforgettable guest experiences, drive sales through upselling and product knowledge, understand daily goals and challenges, ensure venue is well-stocked, operate behind the bar, at reception, or running functions, follow safety and compliance procedures
Seniority
Entry-level to Mid-level