Support Services Officer
Core
Front-line reception and client service officer supporting allied health clinics with intake, scheduling, and administrative coordination.
Role type
Support Services Officer (Reception & Client Administration)
Builds
Clinic operations, client service journeys, and administrative workflows
Domain
Allied Health / Healthcare Services
Deliverable
dashboards & analysis
Required skills
Client service, reception duties, scheduling, data entry, Microsoft Office Suite, confidential information handling, task prioritization, critical thinking
Preferred skills
1+ year experience in medical/allied health environment, undergraduate degree in business or allied health
Technologies
Microsoft Office Suite
Responsibilities
Provide welcoming service to clients, visitors, and stakeholders; coordinate enquiries and appointments; maintain accurate client and clinical records; support intake, onboarding, and offboarding activities; assist with operational logistics and event support; identify opportunities to improve administrative workflows.