Medical Device Coordinator
Core
Coordinate the end-to-end lifecycle of Flocare feeding pumps and related medical device stock across Australia and New Zealand to support patients, carers, and healthcare professionals.
Role type
Medical Device Operations Coordinator
Builds
Operational management of medical device assets (feeding pumps) and customer service workflows
Domain
Healthcare / Medical Devices / Nutrition
Required skills
Medical device operations, stock allocation and distribution, service coordination, data integrity, documentation management, stakeholder communication, regulatory compliance, audit support, process improvement
Preferred skills
SAP, Salesforce, healthcare environment experience, patient support experience
Technologies
SAP, Salesforce, Microsoft Office (Excel)
Responsibilities
Coordinate allocation, distribution, movement, servicing, and retrieval of medical devices; Maintain accurate records of devices, customers, and services; Respond to customer enquiries and support troubleshooting; Create and maintain loan agreements, supply documentation, and service records; Register complaints and escalate quality or safety risks; Prepare operational reports and support audit activities
Seniority
Individual Contributor, operational level