User Researcher, Growth
Core
Shape growth-related product decisions by delivering insights that fuel AI experiences, specifically evaluating how users discover, trust, and get value from AI features like Notion Agent and Chat.
Role type
Senior User Researcher (Growth & AI)
Builds
AI-enabled product features (Notion Agent, Chat) and growth engines (onboarding, Workspace creation) for B2B teams and individuals.
Domain
SaaS / AI / Productivity
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI fluency, systems thinking, business mindedness, data fluency, pragmatism, communication
Preferred skills
Researching AI-enabled products (agentic/workflow automation), growth journeys, B2B products, using AI research tools (Outset, Listen Labs, Dovetail), executive stakeholder communication
Technologies
Outset, Listen Labs, Dovetail
Responsibilities
Design and execute studies evaluating user experience with AI in the loop; Run mixed-methods research (qual + quant) including interviews, concept testing, prototype/usability testing, diary studies, surveys; Deliver actionable insights to understand customers, identify business opportunities, and drive decision-making
Seniority
Senior, hands-on IC
