Retail Trainer
Core
Deliver face-to-face and virtual training, on-the-floor coaching, and create learning resources to improve store team performance, customer service, and sales in hardware retail.
Role type
Retail Trainer (hands-on IC)
Builds
Training programs, workshops, and coaching sessions for store teams
Domain
Retail / Hardware / Tools
Deliverable
product features
Required skills
Training delivery, coaching, facilitation, program creation, stakeholder partnership, onboarding support
Preferred skills
Hardware or tools product knowledge, retail sales principles
Responsibilities
Deliver face-to-face and virtual training, coach team members on shop floor, create training programs and resources, partner with store leaders to identify capability gaps, support new team member onboarding, build relationships across store network