Victim Engagement Officer
Core
Provide sensitive in-person and phone support to victims involved in Children's Court matters, helping them access services and understand restorative justice options.
Role type
Victim Engagement Officer (Social Work)
Builds
Victim support services and restorative justice engagement for children's court cases
Domain
Public Sector / Justice / Child Safety
Deliverable
physical/clinical work
Required skills
Trauma-informed care, culturally safe care, youth justice knowledge, restorative justice facilitation, relationship building, legal compliance, record keeping
Preferred skills
Social work qualification, experience supervising others, knowledge of Children's Court procedures
Technologies
Digital tools for case management and communication
Responsibilities
Provide sensitive support in person and by phone, help victims access support services, build relationships with court staff and police, keep accurate records, follow relevant laws
Seniority
Mid-level, hands-on IC