Program Manager - ADR Strategy and Capability
Core
Strategic development, governance, and implementation of VCAT's Appropriate Dispute Resolution (ADR) work program to strengthen ADR capability and service delivery.
Role type
Senior Program Manager (Strategy & Governance)
Builds
Integrated ADR work programs, operational plans, and capability uplift initiatives for the Victorian Civil and Administrative Tribunal.
Domain
Public sector justice / Dispute Resolution
Required skills
Strategic planning, program leadership, governance, risk management, change management, stakeholder collaboration, data reporting, system archetypes
Preferred skills
ADR practice knowledge, mediation accreditation, system dynamics analysis
Technologies
N/A
Responsibilities
Translate ADR strategy into operational plans with clear milestones; lead functional leadership of ADR capability and program support; establish governance, reporting, and assurance arrangements; coordinate ADR capability and professional development initiatives; lead cross-functional implementation of ADR principles into operational processes.
Seniority
Senior, hands-on IC
