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Platform Support Engineer (Remote-Malaysia)

Malaysia🌐 Remote💼 Full-time🗓 2026-10-02 → 2026-10-03

Core

Support production AI and GPU infrastructure across Linux, Kubernetes, GPU compute, networking, and storage for cloud gaming and ML applications in telecom networks.

Role type

Senior IC platform support engineer (GPU/Linux/Kubernetes)

Builds

GPU-based edge computing platform for telecom operators

Domain

Telecommunications + Cloud Infrastructure + AI/ML

Required skills

Linux troubleshooting, Kubernetes troubleshooting, GPU infrastructure support, networking fundamentals, storage and filesystem concepts, monitoring and observability tools, Bash/Python scripting

Preferred skills

NVIDIA HGX/DGX platforms, RDMA/RoCE networking, BMC/IPMI/Redfish diagnostics, Ansible, private cloud/virtualization platforms, HPC/AI environments

Responsibilities

Investigate alerts and incidents, troubleshoot Linux/Kubernetes/GPU/networking/storage issues, verify service health post-incident, escalate complex issues with diagnostics, improve runbooks, identify recurring incidents, write automation scripts

Seniority

Mid-Senior, hands-on IC