Production Specialist
Core
Coordinate the end-to-end sourcing, ordering, and delivery of personalized branded swag and gifts for global B2B clients.
Role type
Production Specialist (Procurement & Logistics Coordinator)
Builds
Personalized swag, branded merchandise, and event experiences for B2B clients
Domain
SaaS gifting platform, branded merchandise, global logistics
Required skills
Sourcing and procurement coordination, vendor management, order fulfillment, shipping logistics, customs documentation, proof approval management, billing reconciliation, project prioritization
Preferred skills
Adobe Illustrator, Affinity Designer, CommonSKU, Hoops, MPower Promo, Salesforce, Hubspot
Technologies
CommonSKU, Hoops, MPower Promo, Adobe Illustrator, Affinity Designer, Salesforce, Hubspot, FedEx
Responsibilities
Coordinate orders across multiple vendors and crosscheck against POs for accuracy; Collaborate with suppliers to create proofs and obtain client approvals; Liaise with couriers to ensure timely delivery and provide customs paperwork; Assign tracking numbers and confirm delivery status; Manage order details and billing throughout production; Support the build and presentation of client proposals; Provide regular customer updates on the order process.
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/4996741101-production-specialist-at-reachdesk)