Senior Project Manager - Business Operations
Core
Senior Project Manager leading end-to-end delivery of cross-functional business operations initiatives, coordinating changes to Salesforce configuration, business processes, and internal tools for a hospitality AI platform.
Role type
Senior IC Project Manager (Business Operations)
Builds
Internal business operations processes, Salesforce configurations, and commercial systems integrations
Domain
Hospitality technology / SaaS
Deliverable
product features
Required skills
End-to-end project management, Salesforce configuration, stakeholder management, UAT coordination, risk tracking, team mentorship, AI tool adoption
Preferred skills
Experience with commercial systems, AI in project delivery
Technologies
Salesforce, Slack
Responsibilities
Lead business-critical projects end to end, gather requirements from Sales/Finance/Commercial Systems, coordinate changes to Salesforce and business processes, run structured testing and UAT cycles, track project status and risks, mentor junior team members, improve team's use of AI in project delivery
Seniority
Senior, hands-on IC