Staff Product Engineer
Core
Build custom software integrations and capabilities for enterprise customers' AI agents on top of the Parloa platform, ensuring production readiness and security.
Role type
Staff Product Engineer (Enterprise AI Solutions)
Builds
Custom integrations, telephony/contact-center systems, multi-agent orchestration, and data readiness solutions for large enterprises.
Domain
Enterprise AI, Agentic AI, Customer Experience, Financial Services, Telecom, Insurance
Deliverable
production ML models | product features
Required skills
Large-scale system architecture, TypeScript or Python, agentic/spec-driven development, enterprise account management, technical mentorship, ambiguity navigation
Preferred skills
LLM-powered system deployment, eval frameworks, RAG, multi-agent orchestration, regulated industry experience
Technologies
Go, TypeScript, Node.js, Python, FastAPI, Azure, Kubernetes, Docker, Terraform, MongoDB, Redis, Kafka/NATS
Responsibilities
Lead complex multi-workstream engagements and make cross-organizational architecture decisions; Build custom capabilities not covered by the core platform; Own production quality, security, and incident response for enterprise traffic; Drive account growth and identify features for the core product; Mentor engineers and participate in hiring; Validate AI-assisted work before production deployment; Represent the company with senior technical stakeholders.
Seniority
Staff, hands-on IC with strategic ownership
