Desk Adjuster
Core
Manage domestic buildings and contents insurance claims remotely from notification to settlement, liaising with customers and contractors to ensure cost-effective resolutions.
Role type
Senior IC claims adjuster (property & contents)
Builds
Fair, accurate, and customer-focused claim outcomes for domestic property losses
Domain
Insurance (buildings and contents)
Deliverable
client delivery
Required skills
property insurance claims handling, remote claims assessment, domestic building repairs knowledge, policy interpretation, cost validation, Xactware proficiency
Preferred skills
loss adjusting experience, managing claims up to £30k, claims management systems experience
Responsibilities
Review claim circumstances and evidence to determine validity; Assess claims per policy terms; Produce scopes of work and validate repair estimates; Negotiate settlements and repair solutions; Instruct surveyors or contractors for site attendance when needed