Network & Security Support Engineer
Core
Provide advanced support for network and security incidents, manage ISP circuits, and lead implementation of change requests for cloud and managed services.
Role type
Senior Network & Security Support Engineer
Builds
Secure, automated cloud and network environments for enterprise clients
Domain
IT Services / Network Engineering / Cybersecurity
Deliverable
client delivery
Required skills
SD-WAN administration, network security technologies, advanced routing and switching protocols, ISP circuit management, DDI solutions, network monitoring, load balancing, Cisco networking, Juniper networking
Preferred skills
VMware VeloCloud, Silver Peak, Fortinet, Palo Alto, Zscaler, F5, ServiceNow, ITIL-aligned processes
Technologies
Cisco, Juniper, Fortinet, Palo Alto, Zscaler, F5, VMware VeloCloud, Silver Peak, ServiceNow, Infoblox, SNMP
Responsibilities
Facilitate out-of-hours planned work and cover P1/P2 incidents; troubleshoot complex networking/security issues; manage ISP circuits and liaise with providers; perform maintenance, software upgrades, and hardware replacements; lead implementation of change requests and project tasks.
Seniority
Senior, hands-on IC
