Senior Human Data Operations Partner, Research
Core
Own operational success of complex, high-value research customer projects (academic studies, product testing, market research) while shaping long-term capability of the Research participant supply.
Role type
Senior Human Data Operations Partner (Research)
Builds
Bespoke research engagements, scalable participant supply solutions, operational playbooks
Domain
AI/ML research, human data infrastructure, global crowdsourcing
Deliverable
production ML models | product features
Required skills
Project management, process optimization, stakeholder enablement, data analysis, operational metrics, participant recruitment, platform management, AI/ML lifecycle support
Preferred skills
Marketplace/platform operations experience, global crowdsourcing/gig-economy platform management, AI/ML data labelling or annotation experience
Technologies
Metabase, Zapier, Asana, HubSpot
Responsibilities
Manage participant acquisition, onboarding, verification, and activation for client projects; Develop project plans, workflows, and enablement materials; Optimize participant onboarding and activation funnels; Monitor engagement and quality metrics; Contribute to upskilling programmes for participants; Collaborate with product and data teams to transform manual processes into scalable solutions; Document operational changes and develop playbooks; Contribute to Research supply strategy roadmap discussions
Seniority
Senior, hands-on IC with strategic development responsibilities
