Senior Specialist I, Customer Service

OR Hillsboro Of(ASM America Inc.)Full-time2026-10-02 → 2026-10-08

Core

Support and improve day-to-day business operations to ensure efficiency, accuracy, and service excellence, acting as a liaison between internal teams, account managers, logistics, and stakeholders. (via careerplan.io/jobs/4978671101-senior-specialist-i-customer-service-at-asm)

Role type

Senior IC operations specialist

Builds

Operational workflows, performance reports, dashboards, and KPI scorecards

Domain

Semiconductor equipment manufacturing / Supply chain operations

Deliverable

dashboards & analysis

Required skills

Operational management, data analysis, project coordination, ERP/CRM system usage, Microsoft Excel/Power BI proficiency, problem-solving

Preferred skills

Supply chain/inventory management knowledge, project management experience

Responsibilities

Execute daily operational activities, monitor workflows and identify bottlenecks, coordinate cross-departmental activities, collect and analyze operational data, prepare reports and KPI scorecards, support operational projects and system implementations

Seniority

Mid-level, hands-on IC

About asm

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.