Specialist II, Customer Service

Almere(ASM Europe)Full-time2026-10-05 → 2026-10-22

Core

Support and improve day-to-day business operations to ensure efficiency, accuracy, and service excellence for a global semiconductor equipment supplier.

Role type

Operations Specialist (IC)

Builds

Operational workflows, performance reports, and project deliverables for internal teams and strategic spares account managers.

Domain

Semiconductor manufacturing equipment / Operations & Supply Chain

Deliverable

dashboards & analysis

Required skills

Operational management, data analysis, project coordination, ERP/CRM system usage, Microsoft Excel/Power BI, problem-solving

Preferred skills

Supply chain/inventory management knowledge, project management experience

Responsibilities

Execute daily operational activities, monitor workflows and identify bottlenecks, coordinate cross-departmental activities, collect and analyze operational data, support operational projects and system implementations, prepare regular reports and KPI scorecards

Seniority

Mid-level, hands-on IC

About asm

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.