Specialist I, Customer Service
Core
Support and improve day-to-day business operations to ensure efficiency, accuracy, and service excellence.
Role type
Specialist I, Operations Specialist
Builds
Operational workflows, reports, dashboards, and KPI scorecards
Domain
Semiconductor manufacturing operations
Deliverable
dashboards & analysis
Required skills
Operational management, data analysis, project coordination, ERP/CRM system usage, Microsoft Excel/Power BI proficiency, problem-solving
Responsibilities
Execute daily operational activities, monitor workflows and identify bottlenecks, coordinate cross-departmental activities, collect and analyze operational data, prepare performance reports and dashboards, support operational projects and system implementations
Seniority
Mid-level IC
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