Technical Account Manager (OEM)
Core
Act as a single point of contact and technical advocate for large enterprise customers to optimize their experience with open-source cloud data platforms.
Role type
Senior Technical Account Manager (OEM)
Builds
Open-source database, search, and streaming services on multi-cloud infrastructure
Domain
Cloud Data Platform / Open Source Technology
Deliverable
client delivery
Required skills
Apache Kafka expertise, PostgreSQL/ClickHouse/OpenSearch knowledge, Java/Python/Go/Ruby programming, public cloud architecture (AWS/GCP/Azure), Linux administration, networking fundamentals, technical consulting, account planning
Preferred skills
CRM experience, database migration experience
Technologies
Apache Kafka, PostgreSQL, ClickHouse, OpenSearch, Java, Python, Go, Ruby, AWS, Google Cloud, Azure, Linux
Responsibilities
Develop deep technical understanding of customer business priorities and cloud architecture, act as an advisor for operational planning and risk management, conduct regular reviews on incidents and security vulnerabilities, represent customer interests to internal engineering and product teams, participate in sales account planning and pipeline growth strategies
Seniority
Senior, hands-on IC
