Head of Business Systems & Security
Core
Own the end-to-end business systems estate, security program, and IT infrastructure for a global B2B SaaS gifting platform, including automation and AI adoption.
Role type
Senior IC Head of Business Systems & Security
Builds
Enterprise CRM/ERP integrations, security compliance frameworks, automated workflows, and AI-enabled operational processes
Domain
B2B SaaS, Gifting & Swag Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Business systems leadership, Enterprise CRM/ERP ownership, SOC 2/ISO 27001 program ownership, Identity and access management, AI strategy and governance, Systems architecture, Automation engineering, Stakeholder management, Team leadership
Preferred skills
PE-backed environment experience, Salesforce/NetSuite/Workato expertise, Multi-country IT management
Technologies
NetSuite, Salesforce, Workato, DealHub, SOC 2, ISO 27001
Responsibilities
Own the business systems estate end to end including integrations and data governance; Set the architecture, operating model and roadmap for system usage; Own the SOC 2 Type II programme, security policy, and risk register; Own identity and access management and device estate across multiple countries; Lead customer security assurance and enterprise due diligence; Own the tech stack and application estate including license decisions; Define AI adoption strategy, tools, workflows, and governance; Automate manual processes across the business; Lead and grow a small team of systems engineers and manage delivery partners
Seniority
Senior, hands-on IC with team leadership
