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Production Specialist

New York Metro, United StatesRemoteFull-time$69,000–$69,0002026-10-06 → 2026-10-08
Hybrid

Core

Coordinate the end-to-end sourcing, ordering, and delivery of personalized swag and branded merchandise for global B2B clients. (via careerplan.io/jobs/4969957101-production-specialist-at-reachdesk)

Role type

Production Specialist (Procurement & Logistics Coordinator)

Builds

Personalized swag, branded apparel, and event experiences for B2B clients

Domain

SaaS gifting and promotional products

Required skills

Sourcing and vendor coordination, order management, proof approval, shipping logistics, customs documentation, billing reconciliation, Adobe Illustrator, CommonSKU/Hoops/MPower Promo, Salesforce/Hubspot

Preferred skills

Background in creating personalized or printed hard goods and apparel, understanding of design principles

Responsibilities

Coordinate orders across multiple vendors and crosscheck against POs for accuracy, collaborate with suppliers to create and approve proofs, obtain and confirm shipping dates, liaise with couriers for timely delivery and customs paperwork, assign tracking numbers and confirm delivery, manage order details and billing throughout production, solve problems to meet SLAs, assist with gathering FedEx bills

Seniority

Mid-level, hands-on IC