Customer Delivery Manager (H/F) – Finance de marché
Core
Acts as a key stakeholder linking customers with internal teams (Sales, Legal, Product, Engineering) to manage client onboarding, project delivery, and technical satisfaction for electronic trading platforms.
Role type
Customer Delivery Manager (Client Success)
Builds
Client onboarding, project delivery, and service satisfaction for multi-asset trading platforms.
Domain
Capital markets, electronic trading, finance.
Deliverable
client delivery
Required skills
Business analysis, project definition, scope management, timeline and budget management, UAT coordination, ticket workflow management, roadmap collaboration, technical satisfaction measurement.
Preferred skills
Expertise in electronic trading, pricing, low latency, or market making.
Technologies
Java, Scala, React, Kafka, ELK Stack, JMS, REST, Protobuf, C, C++.
Responsibilities
Define project scope and requirements, provide timelines and budgets, ensure delivery against SLA and contract, gather client feedback post-onboarding, manage support ticket workflows, collaborate on product roadmap.
Seniority
Junior to Mid-level, hands-on IC.