Training Manager
Core
Develop and deliver training programs to equip customer-facing colleagues with product knowledge and communication skills to support patient and provider reach.
Role type
Training Manager
Builds
Customer-facing colleague training services and learning initiatives
Domain
Pharmaceutical industry, Sales training
Required skills
Training program development, Stakeholder engagement, Change management, Project management, Facilitation, Strategic planning, Data analysis, Compliance management, Performance metrics tracking, Certification process design
Preferred skills
Sales and marketing experience, Cross-functional collaboration, Leadership at BU or Regional level, Knowledge of Thailand pharma industry and digital trends
Technologies
Training platforms, Digital learning tools
Responsibilities
Lead development of market training plans, Deliver live instructor-led trainings, Coordinate brand trainings with subject matter experts, Drive change management of training ecosystems, Establish training certification processes, Generate insights for continuous improvement, Secure alignment of local activities to EM strategy
Seniority
Senior, hands-on IC