Field Patient Support Services Manager / Chef - Services de soutien aux patient·e·s sur le terrain
Core
Field-based manager supporting patient access to advanced therapies and Patient Support Programs (PSPs) across Ontario, acting as a liaison between specialty pharmacies, healthcare professionals, and internal stakeholders.
Role type
Senior field operations manager (patient access)
Builds
Operational processes for therapy initiation and reimbursement navigation
Domain
Healthcare / Specialty Pharmacy / Patient Support
Required skills
Territory leadership, patient access optimization, healthcare professional engagement, cross-functional collaboration, compliance management, data analytics, problem-solving, project management
Preferred skills
Specialty pharmacy operations, infusion clinic management, biologics knowledge, reimbursement pathway expertise
Technologies
None stated
Responsibilities
Serve as territory contact for specialty pharmacies and clinics, monitor patient access metrics, resolve enrollment and reimbursement barriers, build relationships with healthcare providers, facilitate cross-functional communication, ensure regulatory compliance
Seniority
Senior, hands-on IC
