Director, AI Experience Design Lead
Core
Own Pfizer's AI-first design system and lead the design team to ensure consistency across human and agent experiences for 80,000 colleagues.
Role type
Director, AI Experience Design Lead (Player-coach)
Builds
AI-first design system, design standards as code, agentic AI experiences, and conversational UX flows.
Domain
Healthcare (Pharmaceuticals) + Generative AI / Agentic AI
Deliverable
production ML models | product features
Required skills
AI-driven experience design, Agentic AI workflows, Conversational UX, design systems ownership, design standards as code, LLM product partnership, team building, executive design advisory, systems thinking
Preferred skills
MBA or advanced degree, front-end development principles, API knowledge, design-token pipelines
Technologies
MCP, design-token pipelines, LLMs, agents
Responsibilities
Own and evolve the AI-first design system; deliver design standards as code into the build pipeline; track adoption and retire failing patterns; connect design outcomes to KPIs; ship high-fidelity prototypes for ambiguous initiatives; act as design authority for agentic and conversational AI; partner with AI/Data/Product/Engineering on LLM-enabled products; build and grow the design team; manage team budget and resourcing.
Seniority
Director, hands-on IC with people leadership