Delivery Engineer
Core
Technical engine for the Delivery team, unblocking semi-custom builds, configurations, integrations, and tagging logic to accelerate global trade implementations.
Role type
Senior IC Delivery Engineer (Solutions Engineering)
Builds
Semi-custom email and VMS solutions, integrations, and configurations for global trade clients
Domain
Global trade, maritime, shipping, logistics, B2B SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Hands-on enterprise software configuration, API integrations and data mapping, solution design for business users, third-party system troubleshooting, technical stakeholder management, documentation and playbook creation, scripting, debugging complex tagging models
Preferred skills
Experience in maritime/shipping/commodities/logistics, knowledge of MS Entra ID
Technologies
APIs, VMS, Email systems, MS Entra ID, tagging models, auto-taggers
Responsibilities
Act as first-line technical resolver for Delivery Managers on configuration and integration issues, design and configure semi-custom solutions for new customers, troubleshoot live customer workflows and tagging logic, serve as named technical contact for integrations with third-party systems, convert recurring roadblocks into reusable assets and playbooks, escalate genuine Product/Engineering issues with clear specifications
Seniority
Senior, hands-on IC