Loss Adjuster
Core
Assess buildings and contents insurance claims, conduct site inspections, validate contractor estimates, and provide technical guidance on policy coverage to ensure fair settlements.
Role type
Field Loss Adjuster
Builds
Accurate claims settlements and remediation scopes for property damage
Domain
Insurance (Buildings and Contents)
Deliverable
client delivery
Required skills
Building pathology knowledge, Reinstatement works expertise, Insurance policy interpretation, Site inspection management, Contractor estimate validation, Fraud detection, Regulatory compliance (FCA)
Preferred skills
Xactware proficiency, Subsidence assessment experience, Financial Ombudsman Service (FOS) reporting experience
Technologies
Xactware
Responsibilities
Conduct site inspections and attend policyholder properties. Review surveyor reports and contractor estimates. Validate contents loss lists applying depreciation and policy terms. Produce accurate reports and scopes of work within delegated authority limits. Liaise with contractors and suppliers to progress claims. Provide clear explanations to policyholders regarding claim decisions. Identify potential fraud indicators and escalate concerns. Audit surveyor and contractor performance to minimize claim leakage.
Seniority
Mid-level, hands-on IC