Operations Manager
Core
Lead a functional operation or entire shift within a fulfillment center, managing teams of supervisors and associates to drive safety, quality, and productivity.
Role type
Operations Manager (Fulfillment Center)
Builds
Fulfillment center operations for ecommerce brands
Domain
Logistics / Warehousing / 3PL (via careerplan.io/jobs/4951873101-operations-manager-at-shipmonk)
Required skills
Team leadership, operational process management, data analysis, performance monitoring, safety compliance, productivity planning
Preferred skills
E-commerce/warehousing experience, salaried management experience, cross-functional operational knowledge
Technologies
MS Excel, Google Sheets, Tableau, ERP/WMS/TMS
Responsibilities
Lead and develop a team of 3-7 supervisors and 50-200+ hourly associates; Create and maintain a safe work environment; Proactively identify and lead process improvement initiatives for Safety, Quality, and Productivity; Build and deliver productivity plans by reviewing forecasts and balancing labor; Constantly review and action performance data to ensure adherence to operational goals.
Seniority
Mid-level, hands-on IC