Area Manager, Fulfillment Operations
Core
People-first leader managing and developing a team of 30+ warehouse associates in a high-volume fulfillment center to drive operational performance, safety, and process improvement.
Role type
Senior IC operations manager (fulfillment)
Builds
Fulfillment center operations for ecommerce merchants
Domain
Logistics / Supply Chain / Ecommerce
Required skills
People management, operational leadership, performance tracking, safety compliance, team coaching, shift management, data analysis, stakeholder communication
Preferred skills
Ecommerce, retail, or manufacturing experience
Technologies
Microsoft Excel, PowerBI, TMS systems
Responsibilities
Manage and develop a team of 30+ associates, review work forecasts and productivity requirements, own operational metric reporting (VCPO, UPH, OPH, SLA, Injury Rate), ensure OSHA compliance and safety programs, foster employee engagement, approve timecards, and resolve escalated issues.
Seniority
Senior, hands-on IC