Senior Engineer I, Total Product Support (Epitaxy)
Core
System-level expert providing product support for new semiconductor equipment development, ensuring fab readiness and driving customer issues resolution.
Role type
Senior IC Total Product Support Engineer (Epitaxy)
Builds
New product development for semiconductor equipment (Epitaxy, ALD/CVD, Etch)
Domain
Semiconductor equipment manufacturing
Required skills
Epitaxy process equipment knowledge, ALD/CVD, Etch, semiconductor processing understanding, system-level design guidance, first build and test execution, fab readiness management, customer issue resolution, spare parts planning
Preferred skills
Japanese fluency, international travel experience
Technologies
Epitaxy, ALD, CVD, Etch
Responsibilities
Interact with Hardware, Electrical, Controls, Process, and Software engineering teams to become the system level expert on new products. Provide guidance to engineering during the design phase on key customer requirements. Own first build and test of the new product in the development lab. Develop procedures and documents for service and maintenance tasks. Own First in Fab customer shipments and drive customer fab readiness. Report field issues for new products. Drive and own customer issues during Alpha and Beta testing phases. Develop critical spares parts lists for new products.
Seniority
Senior, hands-on IC