FinOps Associate
Core
Primary finance point of contact for merchant payouts, settlements, and reconciliations, resolving financial and system issues across cross-functional teams.
Role type
Associate FinOps specialist (payments operations)
Builds
Accurate, timely merchant payouts and settlement processes
Domain
FinTech / Payments / Financial Operations
Deliverable
client delivery
Required skills
ERP systems (NetSuite), Microsoft Excel for large datasets, financial reconciliation, cross-functional collaboration, process improvement, audit support
Preferred skills
CRM or ticketing platforms, new payout model rollout
Technologies
NetSuite, Microsoft Excel
Responsibilities
Serve as primary finance contact for merchant operations; Collaborate with Product, Sales, Legal, Risk, and Compliance to resolve financial issues; Provide financial clarifications on payout logic and settlement models; Validate and reconcile merchant payouts, fees, VAT, and offsets; Liaise with banks and payment partners to resolve transfer issues; Support rollout of new payout models and markets; Assist in developing internal documentation and training materials; Identify and implement process improvements; Support month-end close and internal/external audits
Seniority
Associate, operational execution